Setting Up Your Email Account In Microsoft Outlook 2003

Please note that below you will see used as an example. Please substitute your own domain name wherever you see Actually entering will not work for you.

  1. Open Microsoft Outlook 2003.
  2. If the Outlook 2003 startup page doesn't open, then click Tools and E-Mail Accounts. On the E-Mail Accounts page, under E-mail, click Add an e-mail account, then click Next. Skip the next step.
  3. If the Outlook 2003 startup page opens, click Next on the first page of the wizard. On the Accounts Configuration page, click Next again.
  4. On the Server Type page, select IMAP or POP3, and then click Next. You should select IMAP here, because it supports more features.
  5. Provide the following information on the Internet E-mail Settings page:

    Under User Information:

    • In the Your Name box, enter your full name as you want it to appear to people you send mail to.
    • In the E-mail Address box, enter your full e-mail address. Ex:

    Under Server Information:

    • For IMAP, enter your server name in the Incoming mail server (IMAP) box. For POP3, enter your POP server in the Incoming mail server (POP3) box. Your mail server for either IMAP or POP will be ''. For example: would be the incoming mail server for this site.
    • In the Outgoing mail server (SMTP) box, enter the same as above. Your mail server for both will be ''. For example: would be the outgoing mail server for this site.

    Under Logon Information:

    • In the User Name box, enter your e-mail address.
    • In the Password box, enter your password. Be sure to check the box next to Remember password to save your password, unless you want to enter it every time Outlook connects to the server.

      NOTE: Do not select Log on using Secure Password Authentication (SPA).
  6. At the lower-right side of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:
    • On the General tab, under Mail account, type the name you want to use for this e-mail account.
    • On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication. Make sure Use same settings as my incoming mail server is selected.
    • On the Advanced tab:
      1. Some ISPs like (Comcast or Verizon) block the normal email port for internet connections. We recommend you change your outgoing port to avoid any issues sending mail. Under Outgoing server (SMTP) change the standard outgoing server port of 25 to either 26, 465 or 587. Any of these ports will work.
      2. If you're using POP3, and you want to leave a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer. Please keep in mind that Webtiva Hosting removes emails from your mailbox automatically after 90 days, or to make room if you use up your allotted space. It is always best to archive your email locally or using our email archiving service.
      3. Click OK after all options set above.

That should be it! Now try sending yourself an email. User your email address as the FROM and TO so that it delivers your email right back to you. Be sure to fill in a subject and some text within the email body. Did you get it? Or did you get an error message? If error, go back and review each step above. Should you still have any trouble, please contact our support staff.